Terms of Service

Effective Date: September 9, 2026

These Terms of Service ("Terms") govern your access to and use of https://talverisgroup.com (the "Website"), operated by Talveris Group INC ("Talveris Group," "Company," "we," "us," or "our").

By accessing or using the Website, placing an order, or otherwise using our services, you agree to these Terms.

If you do not agree with these Terms, please do not use the Website or our services.

1. Our Services

Talveris Group INC operates an online retail and e-commerce platform through which customers may:

• Browse products
• Obtain product information
• Place orders
• Receive order-related communications
• Request customer support
• Use other features made available through the Website

We may modify, suspend, or discontinue Website features or services when reasonably necessary, subject to applicable law.

2. Eligibility

You may use our Website only if you are legally capable of entering into these Terms under applicable law.

By using the Website, you represent that information you provide to us is accurate and that you will comply with applicable laws.

If you use the Website on behalf of another person or organization, you represent that you have authority to act on their behalf.

3. Product Information

We make reasonable efforts to provide accurate product descriptions, images, pricing, availability information, and other Website content.

However, information may occasionally contain errors or omissions.

We reserve the right to correct errors and update Website information when reasonably necessary.

Nothing in these Terms limits any consumer rights or remedies that cannot lawfully be waived or excluded.

4. Orders and Order Acceptance

When you submit an order, you are making a request to purchase the applicable products.

An order is not necessarily accepted merely because you submit it.

We may decline or cancel an order where permitted by law, including when:

• A product is unavailable
• There is an obvious pricing or listing error
• Payment cannot be authorized
• We reasonably suspect fraudulent or unauthorized activity
• Shipping cannot reasonably be completed
• The order violates applicable law or these Terms

If we cancel an order after payment has been successfully processed, we will provide any refund required by applicable law and our applicable refund policy.

5. Pricing and Payment

Product prices are displayed on the Website at the time of purchase.

Applicable taxes and shipping charges may be added where required.

Payments may be processed through third-party payment providers.

By submitting payment information, you represent that you are authorized to use the applicable payment method.

Payment information may be processed directly by third-party payment providers and may be subject to their own terms and privacy policies.

6. Shipping and Delivery

We will make reasonable efforts to process and ship accepted orders within the applicable timeframe communicated at the time of purchase.

Delivery times may vary based on:

• Product availability
• Shipping destination
• Shipping method
• Carrier operations
• Weather
• Events outside our reasonable control

Where applicable law provides specific delivery or cancellation rights, those rights will apply.

7. Returns, Refunds, and Cancellations

Any return, refund, or cancellation rights will be governed by:

• Applicable law;
• Any specific return or refund terms presented to you at the time of purchase; and
• Any separate return or refund policy published on the Website.

Nothing in these Terms is intended to eliminate or restrict a consumer right that cannot lawfully be excluded under applicable law.

8. Customer Communications

By providing contact information to us, you authorize us to use that information as reasonably necessary to communicate with you regarding:

• Orders
• Payments
• Shipping
• Delivery
• Accounts
• Customer service requests
• Other services you have requested

Marketing communications will be subject to applicable consent and opt-out requirements.

9. SMS and Text Messaging Terms

If you provide your mobile telephone number and separately consent to receive SMS communications from Talveris Group INC, we may send text messages concerning services or communications for which you have provided the applicable consent.

Messages may include:

• Order confirmations
• Shipping updates
• Delivery notifications
• Account-related communications
• Customer support communications
• Responses to customer requests
• Promotional communications where appropriate consent has been obtained

Message frequency may vary. Message and data rates may apply.

To stop receiving marketing SMS messages, reply:

STOP

For assistance, reply:

HELP

or contact:

info@talverisgroup.com
+1 (617) 216-6826

Consent to receive promotional SMS messages is not a condition of purchasing goods or services.

We do not sell or rent mobile telephone numbers or SMS consent information to third parties for their own marketing purposes.

10. User Accounts

If the Website allows you to create an account, you are responsible for:

• Providing accurate information
• Maintaining the confidentiality of account credentials
• Keeping account information current
• Taking reasonable steps to protect your account

You should promptly notify us if you believe your account has been accessed without authorization.

11. Prohibited Activities

You agree not to use the Website to:

• Violate applicable laws or regulations
• Provide fraudulent or materially misleading information
• Attempt unauthorized access to our systems
• Interfere with Website operation or security
• Introduce malicious code
• Abuse Website functionality
• Impersonate another person or entity
• Use another person's account without authorization
• Engage in activity that could reasonably harm our Website, customers, or service providers

12. Intellectual Property

Unless otherwise stated, the Website and its content, including:

• Text
• Graphics
• Logos
• Images
• Designs
• Software
• Product descriptions
• Other Website materials

are owned by or licensed to Talveris Group INC or the applicable rights holder.

You may use the Website for lawful personal purposes.

You may not reproduce, distribute, modify, publicly display, sell, or commercially exploit Website content without appropriate authorization, except where permitted by applicable law.

13. Third-Party Services

The Website may use third-party services, including payment processors, shipping providers, hosting providers, analytics providers, customer support providers, and SMS communication providers.

Your use of a third-party service may also be subject to that provider's own terms and policies.

We are not responsible for independent third-party services except to the extent required by applicable law.

14. Disclaimers

To the maximum extent permitted by applicable law, the Website is provided on an "as available" basis.

We do not guarantee that:

• The Website will always be available
• The Website will always operate without interruption
• Website information will always be completely free from errors
• The Website will be free from all security vulnerabilities

Nothing in this section excludes or limits a warranty, right, or remedy that cannot lawfully be excluded or limited.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Talveris Group INC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or services.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Talveris Group INC and its officers, directors, employees, agents, and service providers from claims and expenses arising from your:

• Violation of these Terms
• Misuse of the Website
• Violation of applicable law
• Infringement of another person's rights

This section does not require indemnification to the extent prohibited by applicable law.

17. Suspension and Termination

We may suspend or terminate access to an account or Website feature where reasonably necessary because of:

• Violation of these Terms
• Fraudulent or unauthorized activity
• Security concerns
• Legal or regulatory requirements
• Conduct that materially harms our Website or customers

Termination does not affect rights or obligations that by their nature should survive termination.

18. Privacy

Our collection and use of personal information are described in our Privacy Policy.

Our Privacy Policy is incorporated into these Terms by reference only to the extent necessary to describe our privacy practices.

Nothing in these Terms limits rights provided to consumers by applicable privacy laws.

19. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles, except to the extent that applicable law requires otherwise.

Nothing in these Terms is intended to deprive a consumer of mandatory rights or protections provided by the law applicable to that consumer.

20. Dispute Resolution

Before initiating formal legal proceedings, we encourage you to contact us so that we can attempt to resolve the issue informally.

Nothing in this section limits any non-waivable right or remedy available under applicable California or federal law.

If a dispute cannot be resolved informally, the dispute will be handled in accordance with applicable law.

21. Changes to These Terms

We may update these Terms from time to time.

When changes are made, we will update the Effective Date and, where required by law, provide additional notice.

Your continued use of the Website after an updated version becomes effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.

22. Contact Information

Talveris Group INC

Website:
https://talverisgroup.com

Email:
info@talverisgroup.com

Phone:
+1 (617) 216-6826