Privacy Policy

Effective Date: September 9, 2026

Talveris Group INC ("Talveris Group," "Company," "we," "us," or "our") operates the website https://talverisgroup.com (the "Website") and provides online retail and e-commerce services.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our Website, place an order, create an account, contact us, or otherwise interact with our services.

We are committed to handling personal information responsibly and in accordance with applicable federal and state privacy laws, including applicable California privacy laws.

1. Scope

This Privacy Policy applies to personal information collected through our Website and through other interactions with Talveris Group INC that are subject to this Privacy Policy.

This Privacy Policy does not apply to information that is not considered personal information under applicable law or to information governed by a separate privacy notice.

2. Categories of Personal Information We May Collect

Depending on how you interact with us, we may collect the following categories of personal information:

A. Identifiers

Examples may include:

• Name
• Email address
• Telephone number
• Shipping address
• Billing address
• Account identifiers
• Online identifiers
• IP address

B. Commercial Information

Examples may include:

• Products purchased or considered
• Order history
• Transaction information
• Purchase preferences
• Customer service records relating to purchases

C. Internet or Network Information

Examples may include:

• IP address
• Browser type
• Device information
• Operating system
• Website activity
• Pages viewed
• Referring website
• Interaction with our Website

D. Geolocation Information

We may collect approximate location information that can reasonably be derived from an IP address or similar technical information.

We do not intentionally collect precise geolocation information unless we separately disclose the collection and obtain any consent required by applicable law.

E. Customer Communications

We may collect information contained in communications you send to us, including customer service inquiries, emails, telephone communications, and other correspondence.

F. Information You Voluntarily Provide

We may collect other information that you voluntarily provide through forms, account registration, checkout, customer support, surveys, or other Website features.

We do not intentionally request sensitive personal information unless it is reasonably necessary for a disclosed business purpose and permitted by applicable law.

3. Sources of Personal Information

We may collect personal information from the following categories of sources:

• Directly from you
• Automatically from your browser or device when you use our Website
• From service providers that assist us in operating our business
• From third parties where permitted by applicable law

For example, you may provide information when you create an account, place an order, contact customer support, or voluntarily provide your telephone number.

4. Purposes for Collecting and Using Personal Information

We may collect and use personal information for the following purposes:

• Process and fulfill orders
• Provide products and services
• Process payments through authorized payment providers
• Provide shipping and delivery services
• Communicate with customers regarding orders
• Respond to customer service inquiries
• Manage customer accounts
• Maintain and improve our Website
• Protect the security and integrity of our services
• Detect and prevent fraud, abuse, and unauthorized activity
• Maintain business and transaction records
• Comply with legal and regulatory obligations
• Send transactional communications
• Send marketing communications when permitted and when appropriate consent has been obtained
• Exercise or defend legal rights

We will not use personal information for materially different purposes that are incompatible with the purposes disclosed to you unless permitted or required by applicable law.

5. SMS and Text Message Communications

If you provide your mobile telephone number and separately provide the consent required for the applicable type of SMS communication, Talveris Group INC may use SMS messaging to communicate with you.

SMS communications may include:

• Order confirmations
• Shipping updates
• Delivery notifications
• Account-related notifications
• Customer service communications
• Responses to customer requests
• Promotional or marketing messages where appropriate consent has been obtained

Transactional messages may be sent when reasonably necessary to provide a product or service you requested or to communicate information concerning an existing transaction.

Marketing SMS messages will only be sent where the applicable consent requirements have been satisfied.

Message frequency may vary. Message and data rates may apply.

You may opt out of marketing SMS messages by replying STOP to the applicable marketing message.

For assistance, reply HELP or contact us at:
info@talverisgroup.com
or
+1 (617) 216-6826

Consent to receive promotional SMS messages is not a condition of purchasing goods or services from Talveris Group INC.

We do not sell or rent mobile telephone numbers or SMS consent information to third parties for their own independent marketing purposes.

6. SMS Consent Records

Where consent is required, we may maintain records of SMS consent and opt-out requests for compliance, security, customer-service, and recordkeeping purposes.

Our SMS consent process is intended to provide customers with clear information about the type of messages they may receive before they provide consent.

Customers may withdraw marketing SMS consent at any time by replying STOP.

7. How We Disclose Personal Information

We may disclose personal information to categories of service providers and other parties as reasonably necessary to operate our business.

These categories may include:

• Payment processors
• Shipping and fulfillment providers
• Website hosting providers
• E-commerce service providers
• Information technology providers
• Customer support providers
• SMS and communications providers
• Security and fraud-prevention providers
• Professional advisers
• Government authorities or law enforcement where legally required

We do not sell personal information for monetary consideration.

We also do not knowingly sell or share personal information for cross-context behavioral advertising unless our actual practices change and applicable law requires us to provide the appropriate notice and opt-out mechanism.

If our practices change, we will update this Privacy Policy and provide any notices required by applicable law.

8. Sensitive Personal Information

Certain categories of personal information may be considered "sensitive personal information" under California law.

We do not intentionally collect sensitive personal information unless it is reasonably necessary for a disclosed purpose and permitted by applicable law.

Where applicable California law provides a right to limit the use or disclosure of sensitive personal information, eligible California consumers may exercise that right as described below.

9. Cookies and Similar Technologies

We may use cookies and similar technologies to operate and improve our Website.

These technologies may be used for purposes such as:

• Website functionality
• Authentication
• Security
• Preferences
• Analytics
• Performance measurement
• Understanding Website usage

The specific cookies and technologies used may change over time.

If we use technologies that constitute a sale or sharing of personal information under applicable California law, we will provide any legally required notice and opt-out mechanism.

10. California "Do Not Track" and Opt-Out Preference Signals

Some browsers provide "Do Not Track" signals.

Because there is currently no uniform industry standard for responding to every Do Not Track signal, our Website may not respond to all such signals.

Where California law requires us to recognize a legally valid opt-out preference signal, including the Global Privacy Control ("GPC"), we will process that signal in accordance with applicable law.

11. California Consumer Privacy Rights

If you are a California resident and the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), applies to our processing of your personal information, you may have certain rights.

These rights may include:

Right to Know

You may request information about:

• The categories of personal information we collect
• The categories of sources from which personal information is collected
• The purposes for collecting or using personal information
• The categories of third parties to whom personal information is disclosed
• The categories of personal information disclosed or sold, if applicable
• Specific pieces of personal information, subject to applicable legal requirements and exceptions

Right to Delete

You may request deletion of personal information that we have collected from you, subject to applicable legal exceptions.

We may retain information when retention is permitted or required by law, necessary to complete a transaction, protect security, detect fraud, comply with legal obligations, or for other purposes permitted by applicable law.

Right to Correct

You may request correction of inaccurate personal information that we maintain about you.

Right to Opt Out of Sale or Sharing

If our activities constitute a "sale" or "sharing" under the CCPA, you may have the right to opt out.

At this time, Talveris Group INC does not sell personal information for monetary consideration and does not intend to share personal information for cross-context behavioral advertising unless disclosed otherwise.

Right to Limit Use of Sensitive Personal Information

Where applicable, you may have the right to limit certain uses and disclosures of sensitive personal information.

Right to Non-Discrimination

We will not unlawfully discriminate against you for exercising privacy rights provided by applicable California law.

12. How to Submit a California Privacy Request

You may submit a privacy request by contacting us at:

Email: info@talverisgroup.com
Phone: +1 (617) 216-6826

Please identify the type of request you are making, such as:

• Request to Know
• Request to Delete
• Request to Correct
• Request to Opt Out
• Request to Limit

We may need to verify your identity before completing certain requests, as permitted or required by law.

We will use information provided for verification only for purposes reasonably necessary to verify and process the request.

Where required by applicable law, we will provide a response within the applicable statutory timeframe.

13. Authorized Agents

Where permitted by California law, you may designate an authorized agent to submit a privacy request on your behalf.

We may require the agent to provide proof of authorization and may take reasonable steps to verify your identity as permitted or required by law.

14. Children's Privacy

Our Website is not directed to children under 13.

We do not knowingly collect personal information from children under 13 without legally required parental consent.

If we learn that we have collected personal information from a child under 13 in circumstances where collection was not permitted, we will take reasonable steps to delete the information.

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Complete transactions
• Provide services
• Maintain business records
• Resolve disputes
• Prevent fraud
• Maintain security
• Comply with legal obligations
• Enforce agreements

The actual retention period may vary depending on the type of information and the purpose for which it was collected.

16. Data Security

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

17. Third-Party Services

Our Website may use third-party service providers to provide payment processing, hosting, shipping, customer support, analytics, security, communications, or other business services.

These providers may process personal information as necessary to provide services to us.

Third parties may also have their own privacy policies and terms. We encourage you to review those policies where applicable.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make material changes, we may update the Effective Date and provide additional notice where required by applicable law.

We encourage you to periodically review this Privacy Policy.

19. Contact Us

Talveris Group INC
Website: https://talverisgroup.com
Email: info@talverisgroup.com
Phone: +1 (617) 216-6826